Support

1. Get help

Email [email protected]. Tell us the email on your account and what you were doing, and include a screenshot if you can. We answer within two business days.

2. Your account

Can’t sign in

Dawn signs in with Apple or Google. Use the same one you used the first time: the two make separate accounts even with the same email.

Change your name or photo

In the app: Profile.

Delete your account

In the app: Profile, then Delete account. It shows what will be deleted before anything is.

3. Something wrong in XP Village

Use Report on the post or insight, or Block to hide a company from you. We review reports within 24 hours. You can also email us; see the community rules.

4. Privacy

How Dawn handles your information is in the privacy policy. Requests about your data go to the same email address.